Free local delivery is available for all orders within  Dubai.  We will deliver the order to your address next day or requested delivery date ( to request, find contacts on the “Our stores” page of the website).

Kindly  provide your contact number when you place an order. You will receive a call for order confirmation and delivery schedule.

We only accept Cash on Delivery payment method. 

We use courier services for Delivery to other Emirates. 3-5 days are required to fulfil the order. Additional charge of AED 50 will be applied.  


We accept returns up to 14 days after delivery, if the item is unused and in its original condition, with labels and we will refund the full order amount (minus the shipping costs if applicable for the return).

If your order arrives damaged in any way, please email us as soon as possible at with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

We don't apply additional charges for product exchange. 

We don’t accept exchange or returns of lingerie or swimsuit bottoms. Also products on sale and gift cards are not eligible for return. 

For more information about exchange and returns, contact our customer service ( find contacts on the “Our stores” page of the website ).


Cancellation is free of charge within Dubai and other Emirates. 

For orders made outside Dubai, if you decide you want to cancel your order after the item has shipped, you will be charged the shipping (50 AED). This is a common carrier fee for package interception and shipping.